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When you BPAY your funds before 6 pm on a business day, they will typically arrive in our PMA Trust Account the following business day.

We will email you that we have received your partial or total funds, depending on the amount you have sent.

Once we have received the total funds for investment, we will then send your funds to the share brokerage account opened in your name. This transfer typically takes overnight as well.

When your funds arrive at the share broker the next business day, we will begin to purchase holdings in line with your chosen portfolio.

Once the shares/ETFs have settled (T+2), we will enable the online platform for you to view and administer your holdings. We will send you a welcome email explaining how to access the online platform.

This process takes about 4-5 business days from when we receive your total funds.

Why does it take 4-5 business days and not immediately?

We're proud to offer low and capped management fees for our InvestSMART investment products. At the heart of everything we do, our purpose is to make investing rewarding, accessible and affordable.

To keep fees low and capped, we take a process-driven approach. For instance, our trading team can keep costs down by trading once a day during a specific period. This means that funds received are actioned the following business day.

Settlement periods

As with any ASX listed share or ETF, there is a two business days settlement period. The ASX explains this here. This settlement period means your holdings won't settle until two days after the transaction takes place.

Your investments are held in a CHESS sponsored brokerage account. This adds an extra layer of protection and can offer more tax advantages as you can transfer holdings to your share trading account and not be forced to sell them. However, this means that getting funds from your bank account to the brokerage bank account adds an extra step. We are in the process of investigating CMA accounts to improve this.

If you want to add more funds to your InvestSMART PMA, there are several options.

1. I want to add more funds to my existing PMA without changing anything.

• To add funds to your existing portfolio(s), you can use the BPAY details first emailed to you. 
• We will invest the funds according to your current portfolio(s) allocation. 
  • You don't need to alert us if you're only adding to an existing portfolio(s). 
  • If you don't have the BPAY details, see below.

2. I want to add funds to a specific portfolio or add a new portfolio.

• Log on and go to My Account > Add funds. Here you can:
  • Distribute additional investment across your existing model
    • Use this option when you don't want to change anything but need your Bpay details.
  • Distribute additional investment to one or more specific models
    • Use this option to add funds to a particular portfolio or to add a new portfolio.
  • Custom - Distribute additional investment and adjust current model weights
    • Use this option to add, remove, or precisely fund a range of portfolio choices.

For more help, see How can I add funds to a specific portfolio?
Please note that you can only hold one diversified portfolio per account but can hold multiple single asset class portfolios

3. I want to set up an ongoing contribution.

• You can create a Regular Contribution Plan here.
• A minimum of $100 is automatically drawn from your nominated bank account via direct debit in the middle of each calendar month. 

If you'd like more information about Regular Contribution Plans, see I want to turn on/off a regular contribution plan.

Bpay tips:

• Our Bpay biller code for InvestSMART PMAs is 291807
• Your Bpay reference number is unique to your PMA.
• Your Bpay details won't change, so you can always use them to top up your PMA.
• Bpay payments are made via your banking platform. You should consult your bank if you're unsure how to make a Bpay payment.

How long will it take for the funds to arrive?

See Understanding the funding process and timeframe